Support
Questions, a fact that looks wrong, or a purchase problem: write to support@tlcdrill.com. We reply within two business days.
Restore Pro on a new iPhone
Open the app, tap the gear on the Today tab, and tap Restore purchases while signed in with the Apple Account you used to buy it.
Change the study language
Tap the gear on the Today tab and choose a language under Study language. Your progress stays the same. On any question, one tap shows the English text.
Report a wrong fact
After you answer a practice question, tap Report a problem. The email names the question for us. Each question also shows its source and check date, so you can compare it yourself.
Refunds
Apple handles purchases. Ask for a refund at reportaproblem.apple.com.
Erase your data
Tap the gear on the Today tab, then Erase my study history. Your dates and your purchase are not affected; deleting the app removes everything else. We hold no data about you, so there is nothing to delete on our side.
Your TLC application
We cannot help with your application, exam booking or results. Contact the TLC at nyc.gov/tlc or PSI directly.